Question 1

What's the difference between Chat and Threads?

Accepted Answer

Chat is for everyday messaging - the conversations that happen in real time. Use Chat for things like quick plans and check-ins. "What's going on?" "Want to grab coffee?"  
 
Threads are for messaging over time. Use threads to:
- share life's best moments
- keep track of important information that you'll need to get back to and
- coordinate life. 
 
Threads make it easy to get back to what matters.

Question 2

Why threads?

Accepted Answer

We rely on messaging to stay connected with our closest friends and family. We do everything from saying hi to sharing some of life's greatest moments, but all the good stuff is jumbled with everything else and quickly gets lost in the chat history. That's why thready lets you create threads. Sharing pics of someone or something special? Use a thread to give them their own place and album. Planning a trip or event or sharing important info? Use a thread so it doesn’t get lost. Threads are quick to create and just a tap to use. And, you can still chat with no extra steps.

Question 3

How do I find my friends on thready?

Accepted Answer

Create a group. Then tap on the group name at the top of the screen where you can add members. Add your friends and you should be good to go.

Question 4

Where are message timestamps?

Accepted Answer

If you tap on a message, the timestamp will appear to the right of the message.

Question 5

How do I access message options like forward, delete and reactions?"

Accepted Answer

Press and hold on the message and the options will appear.

Question 6

How are my messages stored?

Accepted Answer

Messages are encrypted and securely stored in the cloud using industry certified Google technology. If you lose your phone, you won’t lose your chats or threads - they’ll automatically re-sync with your new device. This also allows you to access your chats and threads from multiple devices.

Question 7

Can I delete messages?

Accepted Answer

For messages you send, you have two options: 1. you can delete the message for everyone or 2. you can delete the message just for you (in which case, the message will be removed from your device and everyone else will still be able to see the message). 
 
For messages you receive, you can delete the message just for yourself (in which case, everyone else will still be able to see the message). 
 
You can access the delete options by pressing and holding on the message.

Question 8

How do I access the chat or thread info screen?

Accepted Answer

Chat Info:
 
To access a chat info screen, open a group and then either (1) tap on the chat icon in the header navigation bar or (2) tap on the group name at the top of the screen. 
 
Thread Info: 
 
To access a thread info screen, open the applicable thread and then tap on the thread thumbnail in the header navigation bar.

Question 9

Will thready be supported on Android and web?

Accepted Answer

This is a top priority for us. If you would like to be notified when thready is available on Android, please enter your email here.

thready

Frequently Asked Questions